How to change your email on Snapchat, and get it verified

You change your Snapchat email in the app: open Settings, tap My Account, then Email under Change My Info, and enter the new address. Then verify it from the same Settings screen, because Snap says email verification only works in the app and cannot be done on the web.

The steps below come from Snap's help article on changing or verifying your email address, checked on November 6, 2026.

How do you change your email on Snapchat?

Open Snapchat and go to your profile (My Account).
Tap the gear icon to open Settings.
Under Shortcuts, tap My Account.
Under Change My Info, tap Email.
Enter a valid email address.
Tap Continue and confirm the email belongs to you.

That sets the address. It is not verified yet, and Snap treats the two as separate steps.

Before you change it

Make sure you can open the new inbox. Snap's article puts it plainly: if you forget your password, your email address can be used to access your account again. An address you cannot read is no help there.
Use an address that is only yours. Snap's sign-in alert article warns that scammers offer free gift cards or free Snapchat+ in exchange for adding their email to your account. Never add an email you do not own. It can be used to take the account.
Check it is not verified on another Snapchat account. Only one email can be verified per account. If you verify it on a newer account, Snap removes it from the older one.
Keep your phone number current too. Snap's verification troubleshooting article says you need at least one verified contact method, email or mobile, to reset your password.
If you use two-factor authentication, have a Recovery Code. Snap's Recovery Code article says it does not offer support for lost codes.

How to verify your new email on Snapchat

If your email is not verified, Snap says your settings gear appears red. To fix it:

Tap the gear icon at the top of your Profile screen.
Tap your email address in Settings. It will also appear in red.
Snap sends a verification email to that address.
Follow the instructions in the email.

If the email does not arrive, Snap suggests waiting a few minutes, trying again, and checking your spam or junk folder.

Verifying matters for more than the red dot. Snap's article on signing in with Apple or Google says those buttons sign you in to the account whose verified email matches your Apple or Google email. If there is no match, Snapchat creates a new account instead. If you plan to use Continue with Apple or Continue with Google, verify the same address you use there.

Can you change your Snapchat email on the web?

Snap's help center only documents the change in the app, and it says email verification "is only supported in the app at this time and cannot be done via the web." So even if you start on a computer, finish on your phone.

The web portal at accounts.snapchat.com is still useful for other account jobs. Snap documents password resets and changes there, and a Session Management page where you can log out devices you do not recognize.

How to change your Snapchat email without logging in

You cannot change it from outside the account. You need to get in first, and how you do that depends on what you still have. Snap's I can't access my account article and its password reset article give the options.

You still have the phone number on the account. On the login screen, tap Forgot your password?, choose SMS, and enter the code. Snap says that logs you in, and you can update your password in Settings. Then change the email as above.

You still have the old email. Choose email on the same screen. Snap sends a reset link to the address on the account.

You know your password but not your username. Snap says you can log in with the phone number or email linked to the account instead.

You have neither the old email nor the phone. Snap says it cannot reset a password if you do not have access to the email or mobile number linked to the account, even if you know the username. It also cannot look up your username for you. That is why the steps before the change matter.

If your Snapchat email was changed and it was not you

Snap's compromised account article lists "the mobile number or email address associated with your Snapchat account was changed without your consent" as a sign of a hacked account. It gives these steps:

Change your password at accounts.snapchat.com. You can ask for a reset link by SMS or email.
Make sure the correct email and mobile number are on the account in Settings.
Check Session Management and log out any device you do not recognize.

Snap's sign-in alert article adds one more: check your email for notices from Snapchat that your password or contact details were changed, "as you may be able to revert it." If you need more help, Snap points to its Support Bot, and asks you to include an email address you can access so you can get a reply.

To tell a real Snapchat email from a fake one, Snap says to check for the accounts.snapchat.com domain, and that it will never email or text you asking for your password, your 2FA codes, or to click a login link. Our guide to spotting a phishing email covers the other signs.

Who can find you by your email

Once an email is on your account, Snap says others can find your Snapchat account using that address by default. You can opt out in Settings at any time. If you are changing your email to separate Snapchat from the rest of your life, that setting is worth a look.

After the change

Snapchat now uses the new address for password resets and verification. Other accounts that know you by the old one will not update on their own. Our checklist on changing your email address everywhere covers the rest, and how to tell people your email address changed has short templates. If you would rather lean on email than a phone number for Snapchat, our guide to creating a Snapchat account without a phone number explains how Snap treats the two.

If you need a new address anyway

If you are moving to a new address for Snapchat, it can be one that asks for no phone number. Signing up for Secria Mail takes a name, the address you want and a password, with no phone number and no card. The free plan comes with 1 GB and 2 aliases. Give Snapchat its own alias: if that address starts getting spam or fake login alerts, you know where it came from, and you can switch it off by deleting the alias. Old mail can be imported from Gmail, Outlook, Apple Mail and Thunderbird. Create a free account if that fits.

Frequently asked questions

Why is my Snapchat settings gear red?

Snap says the gear turns red when your email is not verified. Tap your email in Settings, which also shows in red, and follow the link in the verification email.

Can two Snapchat accounts use the same email?

Only one account can have it verified. If the same email is verified on a newer account, Snap removes it from the older one.

Can I change my Snapchat email on a computer?

Snap only documents the change in the app, and says verification cannot be done on the web. Use your phone.

Will changing my email log me out of Snapchat?

Snap's article does not say it does. It describes the change as tapping Continue and confirming the email belongs to you.

Can Snapchat support change my email for me?

Snap's help pages describe the change as something you do in the app. If your account was taken over, Snap points to its Support Bot and asks for an email you can access so it can reply.

Change it while your phone number still works, verify it right away, and the account stays recoverable.